Privacy policy

This is the website of Nairobi Thompson - writer, poet and workshop facilitator

 

When you use the website or sign up to receive email updates from Nairobi Thompson we hold information about you on our system. We only use that information where we have a proper legal basis for doing so. We are 100% committed to maintaining your trust and privacy when you visit the website or subscribe to email updates. If you have any questions about how we protect your privacy, please drop us a line at Nairobithompsoninfo@gmail.com

 

We wrote this policy to help you understand what information we collect, how we use it and what choices you have about it.

 

Email marketing and subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "what information do we collect" section below. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

 

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

 

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage the information we hold about you at any time. See the ‘unsubscribe now section’ at the end of this policy for instructions on how to unsubscribe or manage your preferences otherwise contact the EMS provider.

 

Our EMS provider is WIX, you can find out more about their privacy policy using the following link: https://www.wix.com/about/privacy . We hold the following information about you within our EMS system;

 

Email address

I.P address

Subscription time & date

 

What information do we collect?

1. When you sign up for the mailing list, you give us certain information voluntarily. This includes your name and email address. We will also collect information from you if you book Nairobi Thompson for any events. This includes name, email address, business address, venue address, phone number and any necessary payment details. If you buy something on the website or amazon store, we will collect payment information, contact information (address and phone number) and details of what you bought. If you buy something for someone else, we will collect their delivery details and contact information.

 

2. We also get technical information when you use our website (www.nairobithompson.co.uk). Whenever you use a website, mobile application or other Internet service, certain information gets created and logged automatically. The same is true when you use our website. This typically consists of cookies. Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. There are three types of cookies that are implemented on our site:

- Persistent cookies,

- permanent cookies and

- sessional cookies

 

These names pertain to the duration of the cookies used. This data is collected to assist us in offering better services to our customers and subscribers by tracking interaction with our site and email marketing to see what works well and what doesn’t. To find out more about cookies and turning them off please visit  http://www.aboutcookies.org.uk/ this is not an affiliated site and we cannot ensure its accuracy or availability. Please note that deleting cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

 

Why do we collect your information?

  1. To provide and operate the Services;

  2. To further develop, customize and improve our Services, based on Visitors’ and Users’ common or personal preferences, experiences and difficulties;

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages

  5. To comply with any applicable laws and regulations.

 

Where is your information stored?

Your information is kept safe, secured and stored in our database in compliance to legal compliance and regulation.

 

What we do with the information we collect:

We will use the data you provide to keep you updated on key events with Nairobi Thompson and to meet the objectives as outlined in the ‘why do we collect your information’ section above.

 

Your information will not be shared with any other third parties except in the case of legal/lawful requirement or information other than what is required to offer this service to you. This means other than information collected by our service provider WIX we will not pass on your data to other parties.

 

Choices you have about your information:

You can unsubscribe at any time if you no longer wish for us to send you emails or for us to delete your personal data. When you unsubscribe, we’ll remove your name from our mailing list and you will no longer receive updates. If you ask for your personal data to be deleted we will have to go through WIX to ensure this is done thoroughly and may take several days or weeks to complete.

 

How long we keep your information:

We will keep your data for as long as you are subscribed to the email, as indicated in this Privacy Policy or as otherwise needed to provide you with our Services.

 

We may continue to retain such Personal Information even after you unsubscribe or finish a booking, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our services, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

 

We maintain a data retention policy which we apply to information in our care. Where your Personal Information is no longer required we will ensure it is securely deleted.

 

Law Enforcement, Legal Requests and Duties:

Where permitted by local data protection laws, we may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.

 

Changes to the policy

We reserve the right to update this privacy notice at any time. We may also notify you in other ways from time to time about the processing of your personal data. If you continue to use the website or stay subscribed to the emails after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.

 

How to unsubscribe from our mailing list

To unsubscribe please email us requesting to be removed from all marketing services and we will remove you permanently. This doesn’t affect your right to subscribe again at a later date.

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